Shipping policy

All orders are carefully prepared and shipped from Dnipro, Ukraine.
We pack each item securely to ensure it arrives safely and in perfect condition.

Shipping Method

We use Ukrposhta (the national postal service of Ukraine) for all deliveries. Every package includes a tracking number, so you can monitor its journey online.

Processing Time

Orders are typically prepared within 1–3 business days after payment.
Custom or made-to-order items may take a little longer — we’ll always keep you informed.

Estimated Delivery Time

Europe: 1–3 weeks

USA & Canada: 2–4 weeks

Other countries: 2–5 weeks

Please note that international shipping times can vary due to customs inspections or local postal delays.

Packaging

We take great care in packaging — each item is wrapped securely using protective materials to prevent any damage during transport.

If your order arrives damaged, please contact us within 48 hours with photos, and we’ll work to resolve the issue promptly.